There are two types of information which may be collected when you visit our web site, information that you knowingly provide us (called personally identifiable information), and information that is obtained from your visit but is not directly associated with you (called non-personally identifiable information).
Personally identifiable information may include information that you provide to us by requesting information or making a purchase. This may include your name, address, telephone number, e-mail address, city, state and zip code, and credit card / payment information.
We may use this information to fulfill your order, to contact you about the status of your order, to contact you with answers to your questions.
If you make a purchase from our website or via the telephone, you will be given an opportunity to opt in to our email list which we use to provide information about new and exciting products, services, promotions and corporate-related information. For those customers who choose to join our email contact list, we may use the email address you provide to email you special offers.
All emails sent to you will contain an opt out option at the bottom of each email. This will give you the option to opt out of our email database and to stop all email communications from our company.
You may also opt out of our email list by calling us toll free at 1-800-310-9108 during normal business hours which are 9 to 5 Monday through Friday Pacific time.
As a final option to opt out of email and any other type of communication from our company, you may send an email requesting to be removed from our database and to cease all communication with you. Please send your opt out email to: customerservice@fastinsupplement.com.
Non-personally identifiable information is collected without any direct association with you specifically. In the normal course of using our web site, we may collect information about your habits and usage of our site.
Our web site may contain technologies known as action tags, web beacons or 1×1 pixel gifs. These employ a common internet technique used to compile aggregated statistics about the effectiveness of our advertising campaigns, common navigation paths within the sites, types of browsers and platforms that access the sites and the average connection speeds used to connect to the sites. This information is used to enhance the online experience of our customers. These technologies do not use or collect personally identifiable information, such as names or addresses, and do not link online actions to an identifiable person.
An IP address is a number that is assigned to your computer when you are using the Internet. Web servers automatically identify your computer by its IP address. FastinSupplement.com collects IP addresses for the purposes of system administration, to report aggregated information and to audit the use of our site. If we are required to do so by law, for example, in response to a court order or subpoena, we will provide these IP addresses to the proper authorities.
Agents, employees and contractors of FastinSupplement.com who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Statement and the high standards of the organization.
Information about you specifically will not be used for any purpose other than to carry out the services you requested from FastinSupplement.com.
We will not use any personal information beyond what is necessary to assist us in delivering to you the services you have requested.
Cookies and applets are small text files that are placed on your computer’s hard drive by our servers to identify your computer. Cookies and applets are only read by the domain that placed them there and are unable to execute any code or virus. We may use cookies or applets to recognize you when you visit our sites, to personalize your experience and generally to serve you better. We do not use cookies or applets to track your activities once you leave our web site.
You may delete these files from your computer at any time. You can set your web browser to notify you if such information is about to be placed on your computer, and you can choose the option in your web browser to refuse it. If you refuse the information, you may not be able to make full use of the features on our web site.
To better understand what our customers are looking for and how we can improve customer service, we use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
If we decide to change this Privacy Statement, we will post those changes to this Privacy Statement so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection, we will notify users by posting a notice on our web site for 30 days.